H service guide

H is our help queue management bot here on DareNET, or, more simply put, it allows you to request help from network staff.

Usage

You can communicate with H via private message, as shown below:

  • /msg H <text>
  • /msg H@services.darenet.org

Requesting help

To open a help ticket with H, simply join #help and send a private message to H describing your problem.

Example: /msg H I registered an account 2 days ago, username 'joecool', but haven't received my verification email

This allows us to get your request to a staff member that can assist you in a timely manner.

Should you still need assistance, stop by #Help on IRC.